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FAQs

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You may probably find a solution right here, additionally, you could chat with us below, tweet at us, or shoot us an electronic mail. We’re going to get back to you shortly!

You can directly shoot us an email at orders@maplecustomtees.com or give us a call at 416-398-3752, and place your order. Our staff is very active in responding to your queries. We will instantly take your order and deliver you on time.

Yes, we will show you a mock-up of your design. You can see it and get the exact idea of your product design and color.

We can print over a zipper but only on the right and left chest placement.

Yes, you can, as long as your design has the same color, size, and location. You can choose any color of your choice. If it is not available, we will get it done in order. There are no additional fees to change the colors of the garment.

You can drop ship your order with your company name and PO # (job name) to our given address:

C/o Maple Custom Tees

54 little leaf Drive, Scarborough, ON M1B 1Z2

A cotton t-shirt must be pretreated in order for white ink to stick to it. The washing machine removes this thin layer of film. In case you have any inquiries, do let us know.

All of the inks used in our DTG printing are water-based. We want to maintain an eco-friendly environment. 

DTG print will remain soft and vivid after several washes.

Yes, you can print every color of clothing from light to dark.

Yes, we serve you even if you order us a single shirt. We do it with the same zeal and perfection. There is no restriction regarding the number of pieces. There can be few limitations for choosing the colors and length of the garment.

Yes, it is based on the item, you can order the same item in different colors but send us the correct details before checkout.

We offer a variety of products or screen printing options and we showcase our expertise. However, if you can’t find your desired item, don’t hesitate to contact our team at  416-398-3752.

To locate your order, we need you to fulfill all the requirements of our online business. We need you to dispatch your purchase order, credit score, rating card authority, and your artwork details to our mailing address or mailing address is,@maplecustomtees.com or maplecustomtees@gmail.com.

Please remember to fill our form for placing orders. It is available on our web page. You can fill out your form. But it should have the same information, we ask you in our website form. We do not entertain any order without complete figures and facts. We need full details to complete an order successfully.

You can send us in any form. The only condition is it should be clear and usable to start our work. We do not ask you for any specific format. It can be a sketch file or a print document, we will accept it. You shall send us the artwork, and we will do print screening.

Maple Custom Tees is not accountable for manufacturer defects such as color inconsistencies, stitching errors, mislabeled garments, loose/inconsistent stitching, and garment defects (holes in garments, ripped seams, etc.). We pull out all the stops to inspect the garments as we print them. But, we cannot guarantee each garment. We are not the manufacturers of these garments, so we cannot ensure their credibility. We highly recommend ordering 5% extra of each size if an exact count is important.